HL Financial Ltd is committed to protecting your privacy and handling your personal information fairly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make an enquiry, become a client, or use our services.
HL Financial Ltd is the Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
HL Financial Ltd
25 Castle Street
Chester
CH1 2DS
Telephone: 01244 478007
Email: office@hlfinancial.co.uk
We may collect and process the following categories of personal information:
Where necessary to provide advice on mortgages, insurance, protection, pensions, or investments, we may process health-related information and other special category data.
When you visit our website, we may collect:
We may collect data when:
We may also receive information from:
We process your personal information in order to:
We process your information under one or more of the following lawful bases:
Where processing is necessary to provide services you have requested.
Where we must comply with FCA, anti-money laundering, taxation, or other regulatory requirements.
Where processing is necessary to manage and improve our business and services.
Where you have provided express consent, including for certain marketing activities and special category data processing.
You may withdraw consent at any time.
We will only share your information when necessary and appropriate.
Recipients may include:
We never sell your personal information to third parties.
We take appropriate technical and organisational measures to protect your personal information from:
Access to personal information is restricted to authorised individuals who require it to perform their duties.
We only retain personal information for as long as necessary.
In most cases, records relating to financial advice will be retained for the period required by applicable law and FCA regulatory requirements.
When information is no longer required, it will be securely deleted or destroyed.
We may contact you regarding products and services that may be relevant to your financial circumstances.
You may opt out of marketing communications at any time by:
Opting out of marketing will not affect essential service communications.
Our website uses cookies to improve functionality, analyse website performance, and enhance user experience.
Cookies may be used to:
You can control cookie settings through your browser or via our website cookie banner.
For further details, please refer to our Cookie Policy.
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact us using the details provided below.
Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect that information in accordance with applicable data protection laws.
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
HL Financial Ltd
25 Castle Street
Chester
CH1 2DS
Telephone: 01244 478007
Email: office@hlfinancial.co.uk
If you are unhappy with the way we handle your personal information, please contact us first so we can attempt to resolve the matter.
You also have the right to complain to:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
Telephone: 0303 123 1113
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or regulatory requirements. Any updates will be published on this page and become effective immediately upon publication.
HL Financial Ltd is authorised and regulated by the Financial Conduct Authority (FCA)