Client Benefits – reasons to get in touch

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Our office is set in picturesque Handbridge, just a short stroll from the city centre of Chester. Making it the perfect location to drop into when you’re out shopping or on your lunch break! We’re always happy to meet in person, but if you’d rather speak to your adviser over the phone or by video call, we can do that too!
If you’re still not convinced, here’s just a few reasons why we think you will love our service:
  1. Fully Independent – We are not tied to any provider and have Whole of the Market access. When we conduct our research for you, we assess the suitability of all providers to find the most cost-effective solution for your needs. We have a wealth of experience with different providers that we use to tailor our recommendation for you. You can find us on the FCA register by clicking here.
  2. Low Costs – We offer one of the most competitive charging structures in the area and are always working to reduce your policy charges where we can.
  3. Transparent – When we make our recommendation to you we will clearly detail all costs and any ongoing charges associated with the plans we are recommending. If you decide not to proceed with the recommendation – we will not charge you. If we have done an extensive amount of work and you decide not to proceed, we reserve the right to charge you for our research (but we would make you aware of this beforehand).
    Any initial and ongoing costs to us for our pension and investments services are paid directly to us through the product provider. We do not hold client money, so all pension and investment payments are made directly to the product provider.
  4. Approachable – We’re a friendly team! Drop into the office whenever you’re passing or just give us a call if you want to pick our brains on something! Find out more about our team here.
  5. Free Mortgage Services – If you become an ongoing Investment or Pension client to HL Financial you can benefit from free mortgage services. Typically we charge £350 for our mortgage services, which is payable once we have got you a full mortgage offer. If you choose to take another service from us we can waiver our mortgage fee all together.
  6. Flexible – While we have a lovely office in Handbridge, which you can drop into at any time and we may also be able to visit you at your home. We can also speak to you over the phone or in a video call if you’d prefer. Find out more about video calls with an adviser.  
  7. Advanced – We are technology-focused. We are constantly looking for new software and tools that can improve the services you receive. All of our clients get free access to our Personal Finance Portal where you can monitor your accounts, view the underlying funds of your investments, message your adviser securely and access and upload documents. There is also the option to consolidate any other banking accounts so you can view everything in one place! Find out more about our Portal by clicking here.
  8. Experienced – We have decades of experience and have supported our clients through good times and bad, building long-lasting trusting relationships. Our team is constantly studying and developing on our expertise, monitoring market trends and building on the services we can provide.

... and we make a great coffee!

We think you'll love the services we provide at HL Financial! Book a meeting or give us a call to see how we can help you!

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